The Role of Administrative Personnel in Improving the Quality of Administrative Services

Abstract

The purpose of this study is to describe the implementation of education management standards in improving the quality of schools at SMP Negeri One Roof 3 Konawe Selatan. In the study using a qualitative approach, the research subjects included 7 people consisting of: school principals, vice principals, administrative heads and teachers. The results of the study can be concluded that the implementation of education management standards in improving the quality of schools in SMP Negeri One Roof 3 Konawe Selatan, is by (1) planning the program by referring to national education standards (2) implementing work programs already referring to the school work plan in improving quality, but there are still many work programs that have not been realized, such as extracurricular activities, improvement of school facilities and infrastructure, due to very few school funding constraints. Therefore, priority work programs are more important. (3) the principal has carried out supervisory activities in improving the quality of the school. This activity is carried out every day. (4) the leadership of the principal at SMP Negeri One Roof 3 Konawe Selatan has been carried out with reference to the standard of education management in improving school quality.